Our re-opening guidance
As our heritage sites begin to re-open, our main priority is the safety of our employees, visitors and the wider communities of Wales.
So, you’ll notice some changes on your next visit.
Before visiting our re-opened staffed heritage sites, please read our Staying safe at Cadw sites across Wales guide to help you prepare and enjoy your visit.
Planning your visit
You must pre-book your timed entry tickets before your visit and please remember:
- tickets cannot be reserved by anyone resident outside of Wales — you may be asked to show identification as proof of residence
- book a ticket for every member of your party for the same time slot
- bring your face mask, to be worn in all indoor areas.
Timed entry tickets can be reserved by general visitors and members on our online booking page. Tickets are released every Monday for the following week; for example, on Monday 5 April, tickets will be released for w/c 12 April.
Please select the site you wish to visit, the date and time to receive your e-ticket(s) for your reservation.
Please be aware — we are unable to refund or transfer purchased tickets so be sure you are able to visit on the date you have booked.
Our re-opening plans
Our unstaffed heritage sites are re-opening gradually with new safety measure in place, please check our Find a Place to Visit Page for our latest updates.
Twelve of our staffed heritage sites will re-open from 1-8 April including: Beaumaris, Chepstow, Conwy, Criccieth, Denbigh, Harlech, Kidwelly, Laugharne, Raglan, Rhuddlan castles, Blaenavon Ironworks and Tintern Abbey.
However access will be restricted to the open and outdoor areas only with no access to our visitor centres, refreshments or toilet facilities during this time.
Sign-up to our newsletter to stay up-to-date with our re-opening plans.
If you have questions about your visit please call our customer services team on: 03000 225979 or email us at: cadw@pti.cymru
