Our re-opening guidance

Planning your visit

Tickets for our staffed re-opened sites are released every Monday for the week ahead.

Pre-book your tickets online in advance to guarantee entry and please remember:

• purchased tickets cannot be refunded — please check you’re able to attend on the date you have booked
• book a ticket for every member of your party for the same time slot
• bring your face mask, to be worn in all indoor areas.

Book tickets

Timed entry tickets can be reserved by general visitors and members on our online booking page. Tickets are released every Monday for the following week; for example, on Monday 7 June, tickets will be released for w/c 14 June 2021.

Please select the site you wish to visit, the date and time to receive your e-ticket(s) for your reservation.

As our heritage sites begin to re-open, our main priority is the safety of our employees, visitors and the wider communities of Wales.

So, you’ll notice some changes on your next visit.

Before visiting our re-opened staffed heritage sites, please read our Staying safe at Cadw sites across Wales guide to help you prepare and enjoy your visit.

Our re-opening plans

Our unstaffed heritage sites are re-opening gradually with new safety measures in place, these sites are free to visit with no pre-booking required; please check our Find a Place to Visit Page for our latest updates.

Many of our staffed heritage sites have re-opened including: Beaumaris, Caernarfon, Caerphilly, Castell Coch, Chepstow, Conwy, Criccieth, Denbigh, Harlech, Kidwelly, Laugharne, Raglan, Rhuddlan castles, Blaenavon Ironworks, Plas Mawr (Conwy), St Davids Bishop's Palace, Tintern Abbey, Tretower Court and Castle and Valle Crucis Abbey.

We apologise that visitors may not be able to access all areas of our sites due to the need to comply with the ongoing rules relating to social distancing. However, the entirety of the current reduction in the VAT rate is being passed on to our visitors and this is reflected in lower admission prices.

Please check our individual monument pages for site specific opening times, current facilities and disabled access.

If you have questions about your visit please call our customer services team on: 03000 252239 or email us at: cadw@pti.cymru