Cadw £1 ticket – for those on Universal Credit and other named benefits

Cadw is the Welsh Government’s Historic Environment Service, responsible for over 130 historic places across Wales.

Over 100 of these heritage sites are open and free to visit with no admission charge, however we charge admission to others, with the money made reinvested into the care of our properties.

As part of a trial initiative to widen access to heritage, Cadw’s £1 Universal Credit ticket is now available to book for three historic places: Blaenafon Ironworks, Castell Caernarfon and Chepstow Castle. Cadw’s £1 Universal Credit tickets are available to all those in receipt of qualifying Universal Credit benefits:

• Pension Credit 
• Working Tax Credit 
• Child Tax Credit 
• Employment and Support Allowance 
• Income Support 
• Jobseekers Allowance

The £1 Universal Credit ticket can be purchased in advance on the Cadw website. £1 tickets are not available to buy at Cadw visitor centres.

How to book online

Please read our terms and conditions below to ensure you qualify before booking your ticket.

• Select your chosen Cadw monument from the historic locations listed below
• Select CONTINUE TO TICKETS
• Select £1 Universal Credit Ticket by entering the number of tickets you require
• Select a date and time to visit
• Add your ticket(s) to your basket and check out (there is no payment required at this point)
• You will receive an email confirmation with a QR code 
• Take your email ticket confirmation and QR code to your chosen venue.

You must present proof of your eligibility on arrival (see list below) to validate your online booking and you will need to show additional identification to confirm the name on the supporting documents. This does not need to be a photo ID: bank card, bank statement, utility bill or work ID is fine.

Once validated by our team you will be charged £1.00.

If you are unable to buy tickets online, please call Cadw on 02920 7860222 and ask to be sent a £1 ticket with QR code in the post.

Terms & Conditions

Anyone eligible can purchase up to six tickets per household per visit. Only one person per household needs to show supporting documents. Every individual that purchases a ticket must show UC ID. 

Tickets are not needed for:

Children under 5yrs, disabled people and companions.

The £1 ticket is valid for one person only, either an 18 or over adult or a child aged 5-17. 

*Visitors must bring to site:

1. Their online ticket, complete with QR code. Paper or digital tickets are accepted.
2. Proof of eligibility - one from the list below:
   • Universal Credit - Universal Credit statement, either on mobile app or a paper copy
   • Pension Credit - DWP letter of confirmation
   • Working Tax Credit - HMRC letter confirming Working Tax Credit
   • Child Tax Credit - HMRC letter confirming Child Tax Credit
   • Employment and Support Allowance - DWP letter of confirmation
   • Income Support - DWP letter of confirmation
   • Jobseekers Allowance - DWP letter of confirmation
3. Additional identification to confirm the name on the supporting documents. This does not need to be a photo ID: bank card, bank statement, utility bill or work ID is fine.

• Every person purchasing a ticket must show proof of eligibility. Anyone eligible can purchase up to six tickets per household per visit. Only one person per household needs to show supporting documents but every individual that purchases a ticket must show UC ID. 
• The £1 tickets cannot be used in conjunction with any other discounts. Disabled people and carers remain as free entry.
• The £1 ticket will not change in price in line with seasonal pricing or online discount. There are no concession rates for seniors, juniors, Blue Light, members etc. The £1 charge is a flat fee for all those who can prove eligibility.