Tretower Court and Castle — Access Guide
Welcome to our accessibility guidance designed to help you plan your day out and provide all the information you need.
If you require further assistance please email or call our team who will be happy to help.
Email: Tretowercourt@gov.wales Telephone: 03000 252239
The free visitor car park is located behind the visitor centre with direct access through automatic entrance doors and can accommodate up to 50 vehicles: Google maps view
There are 2 dedicated accessible parking bays facing the entrance.
There are bike racks to securely store bikes whilst visiting the monument.
The journey from the car park into the visitor centre is flat and even.
The visitor centre entrance has wide, automatic doors.
Tretower’s visitor centre is housed in the original 15th-century barn; the retail area is designed to allow adequate space between display areas, entrance and exit points and features low admissions desks and automatic doors.
The journey from the visitor centre to the court is across a main road with traffic coming from both directions (no kerbs); the entrance to the court is across a cobbled courtyard and through a wide double gated entrance.
The barn also hosts a small first-floor restaurant, open for food during the day and evening. The restaurant can be accessed via a flight or stairs or by a lift.
There is an audio tour available in both Welsh and English.
Toilets – visitor centre
Two unisex toilets are located on the ground floor of the visitor centre, one has baby-changing facilities, and one is accessible.
Toilets – inside the monument
There is also a toilet block behind the north range of the court. This offers separate male and female areas and one dedicated accessible toilet.
Dogs must be kept on leads at all times and non-assistance dogs must remain on the ground floor only.
On entry to the courtyard, the level cobbled pathways continue in the centre of wider grassed courtyard lawns with two wooden benches positioned in alcoves along the north and east walls.
The cobbled pathways can be uncomfortable for wheelchair users.
Access to the courtyard garden is through a narrow wooden framed gateway with a ramp down into a gravelled pathway, or the custodian team onsite can open the alternative wider garden gate entrance for wheelchair and scooter users upon request.
The court is over two floors.
Ground floor access is through a wooden doorway onto flag stone flooring; it is possible to access most of the ground floor with walking aids and with the use of a wheelchair.
The first floor is only accessible by multiple sets of stairs, some of these are narrow and steep but all have a handrail.
Access to the castle is across a grassed castle green and visitors are required to climb a small, grassed mound half way between the court and the castle entrance.
Entrance to the castle area is by a wooden latch gate. It is not possible to use a wheelchair to access the castle via this route.
The castle is situated within a privately owned farm and therefore is surrounded by farm animals.
There is a second metal swing gate to access the outer castle shell keep and then a short climb to the ground floor entry level. Access to the basement is via a wooden staircase with a handrail. From here it is possible to climb the stone spiral staircase up to the first floor.
The castle is a ruin and open to the sky, surfaces can be wet and slippery during poor weather conditions.
The recreated medieval is flat and level with lawned sections separated by gravelled pathways.
There is a tunnel arbour around the outer perimeter of the garden leading to a raised viewing platform (3 steps).
There are wooden picnic benches on the lawned areas for public use (these may be moved to other parts of the monument during wedding and film hire events; if you plan to use these during your visit please check with our teams especially during busy summer event season.
The recreated medieval garden has a sectioned off area home to a number of beehives. This wildflower area is not open to visitors, and it is not possible to enter.
Audio tour Café Defibrillator Dog bowl Large print guides Loud areas / flashing lights Parking for prams and scooters Picnic tables Portable induction loops Water refill station |
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