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Cadw post-visit survey

Cadw, part of the Welsh Government, collects feedback on visitor experience and opinion on an ongoing basis.

The aim of this data collection is to:

  • provide an opportunity for visitors to Cadw staffed sites to share feedback after their visit
  • to collect this feedback to understand who our existing audiences are, and identify our missing audiences
  • use the findings to improve the visitor experience at Cadw sites and widen our audiences.

Welsh Government is the data controller. Cadw will remove personal data before writing up the report and will not provide personally identifiable data to others in Welsh Government unless you ask us to.

The information collected during the project will be shared internally within Cadw (Welsh Government) in an anonymised format.

Anonymised data will also be shared with a small research team based between Cardiff University and Lancaster University working on FreeTxt, a bilingual (Welsh/English) text analysis tool. Your personal details (email address) will not be shared as part of the project.

Your participation in this research is completely voluntary. If you wish to enter the prize draw for Cadw membership, you will be asked to provide your e-mail address. Your feedback from the survey will help Cadw improve the visitor experience onsite.