Castell Caernarfon — Access Guide
Welcome to our accessibility guidance designed to help you plan your day out and provide all the information you need.
If you require further assistance please email or call our team who will be happy to help.
Email: CaernarfonCastle@gov.wales Telephone: 03000 252239
The castle does not have a dedicated car park, however there are two public charging car parks nearby and others throughout the town. All car parks have accessible spaces: Google Maps View
Access into the castle is via the King's Gate. There is ramp access from the pavement through the gate into the admissions area. A new lift enables visitors with limited mobility to reach the top of the King's Gate.
If parking in the quayside car park there is a steep incline to reach the King's Gate entrance.
Entry is through the King's Gate.
A new lift enables visitors with limited mobility to reach the top of the King's Gate.
The upper levels of the King’s Gate are accessible via lift or steep stairs, providing access to areas of the castle not seen close up for centuries.
Please Note: In the event of an emergency, such as a fire, please be aware that the King’s Gate can accommodate only a limited number of individuals needing assistance to evacuate. The evacuation route involves descending a narrow, uneven spiral staircase. To ensure you receive the necessary support, we advise visitors who may require evacuation assistance to contact the castle in advance and secure a reserved timeslot for your visit.
Contact – 01286 677 617 / caernarfoncastle@gov.wales
There are two sets of visitor toilets one of which can be accessed via a ramp and offer individual cubicles and changing areas.
The grounds consist of cropped grassy area and even pathways leading to different areas within the castle.
Castell Caernarfon has several tall towers and gateways, and, as a result, lots of steps. The castle can be enjoyed at ground level, however much of the site is accessed via steep, narrow spiral staircases, some of which are uneven, including the wall walks and some internal rooms. Throughout the castle there are also threshold steps at doorways and low door heights
| Audio tour Café Defibrillator Dog bowl Large print guides Loud areas / flashing lights Parking for prams and scooters Picnic tables Portable induction loops Water refill station | Audio guide available to purchase on arrival in the visitor centre. Yes Yes No (assistance dogs only) No Loud audio-visual presentation within Northeast Tower with flashing lights No Benches are available throughout the site Yes No |