Caernarfon Castle — Access Guide
Welcome to our accessibility guidance designed to help you plan your day out and provide all the information you need.
If you require further assistance please email or call our team who will be happy to help.
Email: CaernarfonCastle@gov.wales Telephone: 03000 252239
The castle does not have a dedicated car park, however there are two public charging car parks nearby and others throughout the town. All car parks have accessible spaces: Google Maps View
Access to the castle will temporarily be from the Eagle Tower situated on the quay side of the castle. If parking in the quay carpark, the journey to the castle is flat, if parking elsewhere there may be a steep incline when returning to your car.
Access to the visitor centre includes around 50 steps (approximately 25 to visitor reception/shop then further 25 to courtyard). Unfortunately, there will be no alternative route for wheelchair users or others unable to use the stairs until September 2022.
Until October 2022, the visitor centre is accessed via 25 steps and has a further 25 steps into the monument while we undertake works to conserve the castle and improve the visitor experience (including a new lift to the upper levels of the castle).
Unfortunately, between now and autumn 2022 there will be no accessible toilets at Caernarfon Castle.
The visitor toilets can be accessed via a flight of narrow steps. There are no baby changing facilities. Public toilets including accessible toilets and baby changing facilities can be found outside the castle on Castle Hill (radar key required).
The grounds consist of cropped grassy area and even pathways leading to different areas within the castle.
Caernarfon Castle has several tall towers and gateways, and, as a result, lots of steps. The castle can be enjoyed at ground level, however much of the site is accessed via steep, narrow spiral staircases, some of which are uneven, including the wall walks and some internal rooms. Throughout the castle there are also threshold steps at doorways and low door heights
From autumn 2022, a section of the upper wall walk level between the Granary and Well Tower and new viewing deck of the castle will be accessible to everyone as we complete our project to install a lift in the King’s Gate tower. (width limit applies to accessing the lift area at ground level).
Large print guides
Loud areas / flashing lights
Parking for prams and scooters
Portable induction loops
Water refill station